Local delivery without creating an online store
The order-teeq is a simple solution to collect orders from mobile shoppers.
The ideal solution for small retailers and startups without setting up a full-scale online store
Give your customers a new way to make quick purchases online. Our teeq-solution allows shoppers to make their shopping list and send it to your store from their mobile phone. Customers can choose from a list of your most popular products or even suggest unlisted products.
Shop owners receive alerts about incoming orders on their phone or tablet. They check availability, offer alternatives if required and confirm final order for payment.
Instant availability, maximum convenience
Teeq is a new way for your customers to make quick purchases online. With no installation required, teeq allows customers to access your products in seconds, from any device and without registration.
Place the teeq app QR-code at the checkout in your store, send a message to your subscribers, post as a link in any of your social media posts. That's all you need to do to spread the word and get people buying online.
Start selling online today with no upfront investment
With a Teeq there’s no need to create a fully operational online store with a huge product range. A simple micro-app will allow you to start taking orders within a day without paying any set-up fees.
The retailer is charged a flat £1 fee for every order submitted regardless of size.
How do I calculate how much I will pay?
We automatically monitor all received customer orders* with the teeqer tracking system. Each client's teeq is unique so there is no scope for system error.
*a received order is defined as one that is sent to you by a customer via teeq.
How do I pay for my teeq usage?
Payment is monthly in arrears. On the first day of the each calendar month, you will receive a report showing the number of orders made via your teeq for the last month along with an invoice for payment.
Payment must be received within 14 days from the invoice being issued.
If payment is not made within 14 days, your teeq will be disabled on the next 15th day of the month.
Termination of teeq usage
You can stop using your teeq at any time. You will only pay for the orders you have already received. No penalties.
Is it possible to adjust the design of teeq to better suit my requirements?
The teeq has been designed especially to reduce set up time so it has limited customisation options. Larger scale customisations are possible but will require additional fees. If required we will estimate the time required and provide a quote before starting any customisation work.
Can teeq work with my domain?
Yes, but it's available if you have a Business or Enterprise service rate. For freemium (pay for result) links are available on our domain care.teeqer.com/…
I already receive many orders by phone and email - can I use teeq to keep all my order messages in one place (i.e. in teeq )?
Yes! You can use teeq’s store manager interface to do this by creating a new order on behalf of the customer inside our system. You can track delivery there too.
My shop has a very large product range. Can I upload it to the teeq automatically in one step (as a file, link, etc.)?
The teeq is not intended to replace an online store with full functionality and a heavy workload to manage. We would suggest Shopify.com or eqwid.com for a full ecommerce solution. Teeq is better suited to offering a smaller range of your recommended or most popular product categories. This keeps Teeq simple and fast for you and your customers.
Having said that, we are working on an upload function and we will inform our customers when this is ready.
Can I accept bank card payments through teeq?
Yes, we can accept card payments using the Stripe payment system in Europe or the United States. Retailers will need to create a Stripe account and connect it to their teeq. Other forms of payment are in development.
Can I install a teeq directly on my online store (like a chatbot?)
We will be introducing this feature but we are not offering it yet as it is currently in testing process. As soon as it is validated we will notify our customers.
I did not get a response to my application.
We respond to all applications within one working day. Your unique micro-app teeq and associated links will be ready in 1-2 days. If you did not receive a response within 1 day, please contact us by email [email protected]
The link to my teeq does not work
If your internet works fine this should not be the case! Please, contact us by email [email protected] and we will find out what the problem is.
How can I contact you if something is not working or I have questions/suggestions/ideas?
Email us on [email protected]. We answering quickly throughout the day. If it is a mistake we will fix it promptly.
If it is a proposal/request, we will take a note of it. Every week, we select tasks that our development team includes in the weekly task list - your idea could be one of them! We make improvements every week. Significant changes we collect into upgrades and release with a new version of teeq.
If you need something unique for your business, just ask, we always want to help. If it requires additional development fees, we will let you know so you can decide if you want to proceed. There are never any hidden costs.
Get a teeq for your business today by contacting us on [email protected].